CAREERS

Join our mission to Create The Future Of Cannabis

Available Positions

Customer Success

Customer Success Manager | Australia, Remote Work Possible

The Position In the Customer Success role, you will engage with patients, doctors, pharmacists and other stakeholders to support and drive the appropriate use of medicinal cannabis. The focus of this role is to ensure that every patient has an excellent experience, and to constantly optimize / automate the customer journey to improve efficiency and scalability. You will also manage the product shipment process, the review process, administer surveys, and communicate / implement customer feedback. This position suits candidates with previous exposure to rapid growth businesses, preferably with customer-facing experience, who have good process management skills, great communication skills, and obsessive customer centricity. Benefits and Perks You will be joining a highly motivated dynamic international team, with proven company builders and backers. We are committed to promoting from within and your continuous development. Your ideas and contribution will be highly valued and directly influence the direction and progress of the business. You will also enjoy:

  • Joining an expanding global company in its exciting growth phase
  • Competitive salary and package
  • A collaborative, focused and driven culture that rewards high achievers
  • Opportunity for remote work
Skills and Experience
  • Experience from a small to medium-sized company and be highly entrepreneurial
  • Pharmaceutical, healthcare, customer-focused / operational or similar experience preferred
  • Obsessive customer centricity, with the drive to improve the customer experience
  • Demonstrated successes in managing customer relationships through strong communication and process management
  • Excellent oral and written communication; able to understand and convey complex content to healthcare professionals and patients alike
  • Strong teamwork and collaboration skills and demonstrated the ability to work in cross-functional teams, co-ordinate activities to enhance the performance of the business
Start Date: As Soon as Possible. We are actively hiring for this position now. Apply Now



Customer Success Executive (Registered Nurse) | Australia, Remote Work Possible

The Position In the Customer Success Executive (Registered Nurse) role, you will engage with patients, doctors, pharmacists and other stakeholders to support and drive the appropriate use of medicinal cannabis. The focus of this role is to guide patients through the consultation process and ensure that every patient has an excellent experience. You will be providing initial screenings, structured patient assessments, setting treatment goals and developing plans for care with the support of a doctor. Your responsibility consists of being a point of contact for patients, explaining the practicalities of medicinal cannabis treatment, answering questions, and escalating to medical practitioners as appropriate. This position suits candidates who have previous experience working with patients, who have good process management skills, great communication skills, and obsessive customer centricity. Benefits and Perks You will be joining a highly motivated dynamic international team, with proven company builders and backers. We are committed to promoting from within and your continuous development. Your ideas and contribution will be highly valued and directly influence the direction and progress of the business. You will also enjoy:

  • Joining an expanding global company in its exciting growth phase
  • Competitive salary and package
  • A collaborative, focused and driven culture that rewards high achievers
  • Opportunity for remote work
Skills & Experience
  • Current RN AHPRA registration
  • Minimum 2 years’ experience as a registered nurse
  • Pharmaceutical, healthcare, customer-focused / operational or similar experience preferred
  • Obsessive customer centricity, with the drive to improve the customer experience
  • Excellent oral and written communication; able to understand and convey complex content to healthcare professionals and patients alike
  • Ability to work collaboratively with other clinicians
  • Commitment to providing an excellent standard of patient care
  • Ability to maintain detailed and comprehensive patient records
  • Background knowledge and experience with medicinal cannabis medicine would be desirable but is not a requirement as full training will be provided
Start Date: As Soon as Possible. We are actively hiring for this position now. Apply Now



Customer Success Executive | Australia, Remote Work Possible

The Position In the Customer Success role, you will engage with patients, doctors, pharmacists and other stakeholders to support and drive the appropriate use of medicinal cannabis. The focus of this role is to ensure that every patient has an excellent experience, and to constantly optimize / automate the customer journey to improve efficiency and scalability. You will also manage the product shipment process, the review process, administer surveys, and communicate / implement customer feedback. This position suits candidates with previous exposure to rapid growth businesses, preferably with customer-facing experience, who have good process management skills, great communication skills, and obsessive customer centricity. Benefits and Perks You will be joining a highly motivated dynamic international team, with proven company builders and backers. We are committed to promoting from within and your continuous development. Your ideas and contribution will be highly valued and directly influence the direction and progress of the business. You will also enjoy:

  • Joining an expanding global company in its exciting growth phase
  • Competitive salary and package
  • A collaborative, focused and driven culture that rewards high achievers
  • Opportunity for remote work
Skills and Experience
  • Experience from a small to medium-sized company and be highly entrepreneurial
  • Pharmaceutical, healthcare, customer-focused / operational or similar experience preferred
  • Obsessive customer centricity, with the drive to improve the customer experience
  • Demonstrated successes in managing customer relationships through strong communication and process management
  • Excellent oral and written communication; able to understand and convey complex content to healthcare professionals and patients alike
  • Strong teamwork and collaboration skills and demonstrated the ability to work in cross-functional teams, co-ordinate activities to enhance the performance of the business
Start Date: As Soon as Possible. We are actively hiring for this position now. Apply Now



Business Development

Business Development Manager | Australia, All Territories

The Position As a Business Developer, you will engage with GPs and other stakeholders to support and drive the appropriate use of medicinal cannabis. The focus of this role is to build, grow, and maintain a prescriber and KOL network across Australia - a key part of the business, and vital for its continued success. This position suits candidates with previous exposure to rapid growth businesses, preferably with sales experience, who are comfortable operating independently, are driven and self-motivated to move the company forward. Benefits and Perks You will be joining a highly motivated dynamic international team, with proven company builders and backers. We are committed to promoting from within and your continuous development. Your ideas and contribution will be highly valued and directly influence the direction and progress of the business. You will also enjoy:

  • Joining an expanding global company in its exciting growth phase
  • Competitive salary and package
  • A collaborative, focused and driven culture that rewards high achievers
  • Opportunity for remote work
Skills & Experience
  • Experience from a small to medium-sized company and be highly entrepreneurial
  • Pharmaceutical, healthcare, sales or similar experience preferred
  • Ability to operate independently and self-manage through strong internal drive and motivation
  • Demonstrated successes in building result orientated relationships through strong communication, influencing, and commercial acumen
  • Excellent oral and written communication, with the ability to understand and convey complex content to experts, healthcare professionals, decision-makers in one-on-one and group audiences
  • Strong teamwork and collaboration skills and demonstrated the ability to work in cross-functional teams, co-ordinate activities to enhance the performance of the business
Start Date: As Soon as Possible. We are actively hiring for this position now. Apply Now



Internships

Business Analyst Intern | Australia, Remote Work Possible

The Position In the Business Analyst Intern role, you will be exposed to all parts of the business, from Operations, Business Development, Customer Support, to Marketing. You will be rotated in to help your colleagues in the short-term and long-term challenges facing a fast-growing startup. The focus of this role is to take initiative based on guidance from your colleagues, in order to execute processes, analyse problems, and plan strategies, all with a focus on improving customer experience with the business ecosystem. This position suits candidates who have a high level of entrepreneurial drive, who are keen to learn, disciplined in their approach, and who have great communication skills. Benefits and Perks You will be joining a highly motivated dynamic international team, with proven company builders and backers. You will get a high level of autonomy, ownership of your own work streams, and the opportunity to learn, develop and grow both personally and professionally. If you are organised and execute your tasks, you will be trusted with tasks usually reserved for individuals with multiple years of work experience. You will also enjoy:

  • Joining an expanding global company in its exciting growth phase
  • A collaborative, focused and driven culture that rewards high achievers
  • Opportunity for remote work
  • Potential for a future full-time role
Skills & Experience
  • You are at least halfway through your undergraduate degree, or a recent graduate, with a focus on one or more of Medicine, Pharmacology, Business, Marketing
  • Ambitious, adventurous, driven, and entrepreneurial personality
  • You are kind, responsive, and have attention to detail
  • You care about an amazing customer experience, and the long-term goal
  • You are structured, persistent and you ask questions: every problem is a challenge, with a solution!
  • Excellent oral and written communication; able to understand and convey complex content to healthcare professionals and patients alike
  • Strong teamwork and collaboration skills and demonstrated the ability to work in cross-functional teams, coordinate activities to enhance the performance of the business
  • Background knowledge and interest in medicinal cannabis is desirable
Start Date: As Soon as Possible. We are actively hiring for this position now. Apply Now



Can't see a role for you?

If you can't see a role that matches your profile, we may still have a role for you. Send us your CV by email for an Open Application at careers@montu.com.au.

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Montu Group Pty Ltd, Level 18, Orica Building

1 Nicholson Street, Melbourne, VIC 3002

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Disclaimer: Montu is not promoting the use of medical cannabis. Medical cannabis does affect every person differently, due to factors such as size, weight, health, dosage, tolerance and age. Medical cannabis might not work for you, and you might experience side-effects. Information provided by Montu is for educational and informational purposes only. For medical advice, please refer to your doctor. Medical cannabis in Australia is regulated by the Therapeutic Goods Administration and details about cannabis as a scheduled drug can be found on their website.

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